Digital nomads and the next revenue leap
Digital nomads are no longer an alternative segment. They mean long stays, recurring spend, and a very clear profile. How to start capturing this segment at your hotel.
There's a segment that many hotels still see as a "niche" or "special" case, when in reality it already accounts for a significant share of demand in many destinations: digital nomads.
Why they're no longer a niche
A digital nomad isn't the stereotype of the freelancer with a backpack working from a beach. It's a professional —often with a solid income— who can work from anywhere and chooses where to live for weeks or months at a time.
What this means for a hotel:
- Long stays: 2-4 weeks or more, versus the 2-3 nights of the traditional tourist.
- Recurring spend: breakfast every day, restaurant, laundry, add-on services.
- Low acquisition cost: once they're in, they stay. You don't need to win them back every night.
What the digital nomad is looking for
They're not looking for the same thing as a tourist. They want:
- Reliable connectivity (this is non-negotiable)
- A comfortable space to work
- Flexible scheduling (late check-in, extended breakfast)
- Community: meeting other people in a similar situation
- Authentic local experiences, not the standard tourist tour
Reference case: Selina
Selina built an entire business model around this segment: lodging + coworking + community activities. You don't have to go that far, but there's a lot to learn from the concept.
How to get started
- Analyze your current mix: do you have long stays? Who's generating them?
- Review your product: can the wifi handle a high-definition video call? Is there a space to work?
- Design specific packages: monthly or weekly rate, what's included, what benefits they offer vs. the daily rate.
- Rethink your messaging: does your website mention these options? Does your Instagram show that it's also a place where you can work?
- Measure the impact: compare the total revenue from one long stay vs. the same number of nights with rotating guests.
— Gonzalo Rioja