Last update: 1/8/2025
Link to PDF version: Privacy Notice - WeSpeak

​

1. Applicability

 

This Notice applies only when WeSpeak is the data controller (for example: personal data of visitors to the WeSpeak website and contact details between Subscribers and End Users). WeSpeak is a data processor, not a data controller, for the personal data we process on behalf of our Subscribers when they use WeSpeak products and services. For clarity, this means that this Notice does not apply to where WeSpeak processes personal data as a processor in its products and services. If you have any questions regarding how WeSpeak Subscribers use your personal data, please contact them directly. We are not responsible for the privacy or data security practices of our Subscribers. This Notice also does not apply to personal data about current or former WeSpeak employees, job applicants, or contractors, or their representatives performing similar roles.

​

This Notice applies only to personal data that WeSpeak processes as a Data Controller (i.e., when WeSpeak controls how and why your personal data is processed). This includes when you:

​

1. Visit or interact with the WeSpeak.pro Site, WeSpeak mobile applications, the WeSpeak marketplace, the WeSpeak developer portal, our brand's social media pages, and other Sites we operate (collectively, our “Digital Properties”).

2. You register for or participate in our webinars, events, programs, marketing, and promotional activities.

3. Interact with us in person, for example, when you visit our offices.

4. Conduct business transactions with us or consult us about them.

​

Changes: We may update this Notice from time to time. Please check back periodically for any updates. If you do not agree with any changes we have made, you should stop interacting with us. Where required by applicable law, we will notify you of any changes to this Notice by posting an update on our Site or by other appropriate means.

 

2. Category of Personal Data collected

​

• Identification data, such as your name, email address, postal address, telephone number, and device identification data (e.g., advertising identifiers and IP address).

• Commercial information, including preferences such as purchase history or trends, and transaction information such as banking information.

• Information about your activity on the Internet or other electronic networks and information about your device, such as browsing history, search history, information about your device, and other information (whether passive browsing or active participation) regarding your interactions with us and your use of our products, Services, emails, and other Digital Properties.

• Geolocation information, such as the approximate location of your IP address, the location of your mobile device, or information you provide to us (such as the city and state indicated on a web form). You may be able to control the collection of this data through your device settings.

 

3. Processing of your personal data

​

We may process your personal data for the purposes detailed below:

​

1. Purpose of processing: To provide you with our products, Services, and Digital Properties, including processing and completing transactions; enabling you to access the Digital Properties and our Services; operating, maintaining, and improving our Digital Properties and Services; communicating with you, for example, when fulfilling your support requests or providing you with security updates; and diagnosing, repairing, and tracking service or quality issues.

   1. Basis for processing: Legitimate interests; contract; legal obligations
      ​

2. Purpose of processing: For our own business purposes, including maintaining internal business records and submitting internal reports; performing collections and similar accounting and business functions; auditing and managing projects related to our Services; performing IT security management and IT-related tasks, such as administering our technologies and networks; evaluating and improving our business, Services, and digital Properties; and researching and developing new products and services; and processing your responses to surveys and questionnaires.

   1. Basis for processing: Legitimate interests, legal obligations
       

3. End of processing: For legal or security reasons, including complying with legal requirements; initiating, exercising, or defending legal claims; protecting the security and integrity of our property and the rights of those who interact with us or others; investigating violations of conduct or content policies; and detecting, preventing, and responding to security incidents or other malicious, deceptive, fraudulent, or illegal activity. These security purposes may also involve the collection and processing of special categories of personal data (i.e., health data) for office visits and events when necessary for public health reasons or as required by applicable law.

   1. ​Basis for processing: Legitimate interests, legal obligations, public interest
       

4. End of processing: For marketing our products and Services or those of third parties, such as our business partners, including requesting or publishing testimonials or comments about our products and Services; sending you marketing communications and promotions or product recommendations (by email, phone, or other online or offline channels) about our Services or those of third parties; facilitating your participation in a contest or event; evaluating advertising impressions; or participating in the personalization of contextual advertising. You can opt out of receiving marketing communications by clicking on the “unsubscribe” link at the bottom of our marketing communications.

   1. Basis for processing: Consent (where required by law); legitimate interests
       

5. Purpose of processing: To fulfill a referral program request when you use our referral service to tell a friend about our Services, including using the name, email address, job title, and company name you provide to contact the person you referred. Only provide another person's personal data if you have their consent to do so.

   1. Basis for processing: Consent (where required by law); legitimate interests
       

6. End of processing: Corporate transactions, such as sales, mergers, acquisitions, reorganizations, bankruptcies, and other corporate events.

   1. Basis for processing: Legitimate interests, legal obligations
      ​

7. End of processing: When you have voluntarily consented to the processing of your personal data.

   1. ​Basis for processing: Consent

​

4. Sources of Personal Data

​

1. Information provided voluntarily

2. Information collected automatically

3. Information provided from public sources (including any database available online)

4. Information provided by third parties (suppliers or customers)

5. Information obtained from your employer

​

5. Cookies

 

WeSpeak reserves the right to use cookies and tracking technologies. If these are used, you will be given the option to manage these settings. WeSpeak also reserves the right to track (tracking technologies).

 

6. Safety and retention

 

WeSpeak is committed to maintaining appropriate security procedures, in line with commercial practices, and technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, disclosure, alteration, or use.

​

Your personal data will be retained, as far as possible, only for as long as necessary to fulfill the purposes for which we collected it. Once you or your company have terminated the contractual relationship with us or have otherwise ended your relationship with us, we may retain your personal data in our systems and records to ensure proper compliance with provisions that remain in effect in terminated contracts, or for other legitimate business purposes, such as to document our business practices and contractual obligations, to provide you with information about our products and services, or to comply with applicable legal, tax, or accounting requirements. When we have no legitimate business need or legal basis to process your personal data, we will delete, anonymize, or aggregate it, or, if this is not possible (for example, because your personal data has been stored in backup files), we will securely store your personal data and isolate it from any further processing until it is possible to delete it. If you would like to know more about the retention periods applicable to your particular circumstances, please contact us using the details provided in Section 9 below.

​

7. Storage

 

WeSpeak uses servers in various strategic locations to optimize the provision of its services, which means that by accepting the Terms and Conditions, the Legal Notice, and/or the Privacy Policy, you authorize WeSpeak to transfer such information offshore (to another jurisdiction). WeSpeak is committed to maintaining normal standards of business practices. 

​

8. Contact Information

 

For any reason related to the handling of your personal information, you can contact us at info@wespeak.pro or send us your correspondence to: 1007 North Orange St, 4th Floor, Wilmington, DE, 19801, United States of America.