What is our process like?

In our processes, we highlight the engineering behind each Conversational Assistant, driving concrete results in the hospitality industry. From initial data capture to implementation across all channels, each stage is meticulously thought out, designed, and tested to ensure proper operation.

Meet the new standard in hotel customer service, where efficiency translates into tangible results and an undeniable competitive advantage.

Initial data request

Provide us with some details about your hotel, such as check-in/check-out times, exclusive services and other policies that will help us customize your Conversational Assistant.

Integration with Booking Engine

Our platform will seamlessly connect with your existing system to take real-time data on availability and rates.
We will aggregate all the details to make sure the Wizard complies with your pricing policies.

We connect

With the optimized Conversational Assistant, we connect you to all channels. Instant answers and personalized assistance, all integrated into our platform to enhance the guest experience.

Custom Configuration

We will create the first version of a fully customized Conversational Assistant for your hotel, capable of answering frequently asked questions and providing useful information instantly.

Testing and final adjustments

We automate the conversational flow for the booking process. This step includes a testing phase to identify possible errors and make final adjustments, ensuring a smooth and personalized conversational experience.

Continuous Assessment and Improvement

We work closely with you to ensure that the Conversational Assistant evolves according to your hotel's needs and guests' expectations.

Our commitment to quality and efficiency

At WeSpeak, we understand the fast-paced dynamics of the hotel industry and the imperative need to optimize time and resources. That's why we've designed a comprehensive process where we handle 80% of the work, allowing your team to focus on validating and monitoring the results.

A meticulous process in 21 Days

We commit to deliver a fully functional solution within 21 days. This period is essential to ensure an accurate and customized implementation:

Process Analysis: Each hotel has unique characteristics. We are dedicated to deeply understand your specific needs and procedures.

Personalización Detallada: Adaptamos nuestro chatbot para que refleje fielmente el tono y estilo de su marca.

Intensive Human Labor: Our team of experts performs exhaustive work to fine-tune every detail and ensure the highest level of service.

Integrated process management

We recognize the workload of your team. Therefore, we take care of most of the process, covering:

Initial Configuration
Integration with your Operating System
Chatbot Customization
Rigorous Testing

Your participation is limited to the validation of our work, ensuring that everything meets your expectations and standards.