Introducing Extras: add services to your subscription without changing plans

Until now, adding a feature that wasn't included in your plan meant writing to your advisor and waiting for a separate quote. We've launched Extras: the section where you go straight to the catalog, see the price in your currency, pay online, and the service is active on your account instantly — without changing plans or waiting for someone to turn it on for you.

How it works

• Go to Extras from your account: at the top you see what you already have ("Active in your workspace") and below it the catalog, grouped by category, with a description and price for each item.
• Choose the tool you're interested in, review the details in a side panel, and confirm the subscription (or the pack, if applicable).
• Before you pay, "Total due today" shows you the exact amount — never an estimate.
• Confirm the online payment and the service is active right away, added to your usual WeSpeak billing.

What's in the catalog

• Translator: your team replies in their language while the guest writes in theirs.
• WeSpeak Tracker: where your customers come from and how much revenue they bring in.
• Phone numbers by country, for Calls (WeSpeak Voice) or WhatsApp, and Call credit.
• Rates: rate management so the assistant quotes with real data.
• Payments: charging through the chat, without leaving the conversation.
• Conversation packs and WhatsApp Campaigns.

Each extra is independent: activate one, several, or all the ones you need.

How it's billed

• Subscription modules (Translator, WeSpeak Tracker, Rates, Campaigns) are charged on a recurring basis, aligned with your plan's renewal date: the first charge is prorated, and from then on everything renews together, on a single invoice.
• Packs and credits (conversations, reservations, Call credit) are one-time payments: they add balance that never expires and stacks up, with automatic repurchase or top-up so the service is never cut off.
• Phone numbers have a one-time setup fee plus a recurring fee that renews with your plan. An active number is what enables Calls (WeSpeak Voice).
• With the Annual plan you get an automatic −50% on marketplace tools (phone numbers are the exception).

Several modules include a 30-day free trial, with full access from day one and no charge if you cancel during the trial.

Who benefits most

• Hotels that want to add a specific feature (translation, rates, payments) without upgrading to a higher plan.
• Teams that need more conversations, reservations, or call credit only during the high-season months.
• Anyone who currently has to coordinate every activation by hand with their advisor and would rather turn it on on the spot.

ℹ️ The Extras section is visible to the account's administrative profiles (owner or manager). It's being rolled out progressively, and the catalog depends on the features available for your account.

Next steps

Already a WeSpeak customer? Go to Extras from your account and check what's available for you.

Set it up

Not using WeSpeak yet? Extras lets you build your platform to fit from day one, without overbuying features you won't use. Talk to our team and get to know WeSpeak.

Book a demo