Serve guests in any language,
even if you don't speak it
The guest's messages appear in your language and what you write is sent in theirs. Your team replies naturally and the guest never notices a translation happened.
Language stops being a reason to lose the booking.
WeSpeak Translate translates the conversation both ways inside the panel: you read in your language, the guest reads in theirs, and nobody has to copy-paste into a translator.
It kicks in only when needed.
It detects the language
The moment the guest writes, WeSpeak identifies their language and flags it for you.
You read everything in your language
Every message appears instantly translated, with the original always one click away.
You reply as you always do
You write naturally and the message reaches the guest in their language.
The conversation flows
No copy-pasting into translators, no delays: the chat moves as if you spoke the same language.
Translation built for real conversations.
Twelve languages with flags
Spanish, English, Portuguese, French, German, Italian, Dutch, Russian, Chinese, Japanese, Korean and Arabic — and it works with virtually any language the AI detects.
Translated voice notes
Voice messages are transcribed and the transcript is shown translated, without leaving the chat.
The original is always there
Every translated message has a Show original link — including on yours, to see exactly what the guest received.
Per-person preference
Each team member picks their language and whether to translate at all. It isn't an account-wide setting.
Zero friction for the guest
They install nothing and enable nothing: for them, the conversation was always in their language.
Error recovery
If a translation fails, the message says so with a retry button — content is never lost.
What changes when language stops slowing you down.
You stop losing bookings to language
An enquiry in French or German gets answered just as fast as one in your own language.
Instant replies
Nobody waits for the shift with the English speaker: anyone on the team can carry the conversation.
No bilingual staffing cost
You cover dozens of languages without hiring multilingual profiles or outsourcing support.
A better guest experience
They get everything in their own language, naturally, never noticing a translation was involved.
Twelve languages with flags, and virtually any other.
Translation covers conversation text and audio transcripts. Images, videos, files and templates are sent as they are.
Languages with detection and flag
Translation is enabled per user: each team member decides their language and whether to keep it on.
For properties that welcome the world.
Hotels with international demand
Inbound tourism, convention cities or beach destinations where the guest writes in their language and expects a reply in the same one.
Single-language front desks
Your team works in the language they always have and still replies in French, German or Japanese with no outside help.
Teams working in shifts
No more "wait for the person who speaks English": anyone on shift can carry the conversation forward.
What hotels usually ask us about Translate.
No. They receive messages directly in their language, like any normal conversation. The "automatically translated" tag is only visible to your team inside the panel.
Yes. On your own message, the Show original link reveals the exact translated text that was sent.
Yes: voice messages are transcribed and the transcript is shown translated. Images, videos, files and templates are sent untranslated.
No. It's enabled per user and each person picks their language and whether to see messages translated. Your preference is remembered per language.
WeSpeak may use anonymised usage data to improve its models, applying data minimisation. It never sells your or your guests' personal data, and never uses it for purposes other than providing the service.
As the Translator extra from Extras inside the panel, with no plan change. It's enabled per user. Prices are in the Extras section of the platform: app.wespeak.pro/extras.
Don't let language
cost you a booking.
Your team replies in the language they know and the guest reads in theirs — in the same conversation as always.
