Introducing WeSpeak Rates

WeSpeak's new rates engine: create your prices, promotions, and restrictions so the assistant can quote and close the booking on WhatsApp with real data, synced with your Channel Manager, PMS, or our own engine.

Published on July 15, 2025

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Selling on WhatsApp requires something any booking engine takes for granted: quoting with the day's real price and availability, not an outdated rack rate. Without that, the assistant can chat, but it can't close the booking.

That's the problem WeSpeak Rates solves: the module where you create and manage your rates so the assistant quotes —and sells— with real data, without loading anything by hand every day.

The challenge: quoting well in order to sell

An assistant that only chats doesn't generate direct revenue; one that quotes with real prices and availability does. The difference between the two lies in the information behind it: rates loaded by hand, promotions nobody updates, or a price that doesn't match the one the guest sees on your website.

What changes with WeSpeak Rates

  • Corporate and promotional rates, public or with a code, each with its own payment and cancellation policy.
  • Parent and child rate structures: set up your base rate once and create Early Booking, Last Minute, or Long Stay as derived rates — if the parent changes, all of them update on their own.
  • Restrictions per rate: minimum or maximum stay, lead time, countries, and arrival or departure blocks, so each promotion is offered only to the right guests.
  • A Testing screen to simulate a guest's exact query and see the final price before publishing a rate.
  • Taxes and fees per rate, included in the price or not, so what the assistant quotes is exactly what gets charged.
  • Bulk Editor, to update prices, availability, or restrictions across an entire date range without editing day by day.
  • It adapts to your connection: Channel Manager, PMS, or WeSpeak's own engine (WeSpeak Engine), with a different level of control in each case.

How it works in practice

You set up a single base rate —your Flexible rate, for example— and create derived rates on top of it: a "Long Stay" with a 20% discount and a 5-night minimum stay, or a "Last Minute" that only shows up one day in advance. If the base price changes tomorrow, all the derived rates are recalculated on their own, without you having to touch anything else.

Who benefits most

  • Hotels that want to sell direct on WhatsApp with the same precision as their booking engine.
  • Operations with frequent promotions (Last Minute, Early Booking, Long Stay) that are currently updated by hand.
  • Hotels with corporate or code-based rates that need them offered only to the right guests.
  • Teams that want to test a rate before publishing it, without the risk of selling it at the wrong price.

Next steps

Already a WeSpeak customer? Activate WeSpeak Rates from Extras and create your first rate under Rates in minutes.

Set it up

Not using WeSpeak yet? If you already sell on WhatsApp or want to start, WeSpeak Rates is what lets you quote and close the booking without leaving the chat. Talk to our team and get to know WeSpeak.

Book a demo

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