In the digital era, customer service has changed dramatically. Artificial intelligence chatbots have become an essential tool for businesses, especially in the hotel industry, where communication with customers never stops. Not all chatbots are alike, though. Today we introduce WeSpeak, a tool that connects WhatsApp with ChatGPT so hotels can answer their customers 24 hours a day, exactly the way you would answer them yourself.
Why choose WeSpeak over a deterministic chatbot?
The answer is simple: WeSpeak uses artificial intelligence for hotels to deliver more accurate, more personalized answers. Unlike deterministic chatbots, which rely on predefined replies and often cannot handle questions outside their programming, WeSpeak can understand and respond to a wide range of inquiries.
What makes WeSpeak different?
- Accurate, direct answers to the most common questions: rates, availability, services.
- Specialized setup: A team of engineers programs and fine-tunes the chatbot to fit your hotel's specific needs.
- WhatsApp integration: The most popular messaging platform in the world, which makes automating customer service straightforward.
- 24/7 availability: Your customers always get an answer, 7 days a week.
Discover the AI assistant for hotels by WeSpeak to increase your direct bookings and cut OTA commissions. See how to get started →
