Grupo Pinares
We were getting more than 24,000 inquiries a month and the reservations team was overwhelmed. With WeSpeak we handle 100% automatically, we've grown direct bookings by 27%, and we've significantly cut OTA commissions.
More direct bookings, lower operating costs, and full control over your channel. WeSpeak is the AI lever that empowers your entire team, 24/7.
| Channel | Bookings | Δ |
|---|---|---|
| Direct | 438 | +21% |
| OTAs | 290 | −8% |
| Corporate | 124 | +12% |
We were getting more than 24,000 inquiries a month and the reservations team was overwhelmed. With WeSpeak we handle 100% automatically, we've grown direct bookings by 27%, and we've significantly cut OTA commissions.
For the first time we have all our booking business intelligence in one place, without having to pull reports from 4 different tools. That lets us make better decisions and grow our revenue month after month.
A complete WhatsApp sales system built for hospitality.
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The assistant is trained to sell more and deliver a better guest experience. It quotes, responds like a human, and handles the guest all the way to confirming and loading the booking into your PMS — 24 hours a day, in any language. You stop losing reservations to inefficiencies.
Learn more →Visualize the key information of your hotel to make the right revenue decisions. Our AI assistant gathers all the data, analyzes it, and shows it to you with precision in the Business Intelligence section.
Learn more →Sales pipeline and automatic follow-ups — nothing falls through the cracks. You get full visibility into the most important opportunities and how they move through the funnel.
Learn more →Boost occupancy on low-demand dates with segmented campaigns to your contact base. Re-engage lost leads, generate repeat bookings, and reduce your OTA dependency.
Learn more →Fernando Martínez
FMA Coliving
Omar Avelino
Amara Tepoztlán
Manuel Belfer
Grupo Pinares
ROI is visible within the first 30 to 60 days: you'll see more direct bookings, fewer OTA commissions, and a team that has stopped putting out fires so it can focus on the guests who add the most value.
Both. Whether you run a single hotel or a group of hotels, you'll have a consolidated dashboard to compare each unit's performance and make data-driven decisions. You scale capacity without adding headcount.
Your team gains time for what moves the needle: upselling, corporate guests, and premium experiences. WeSpeak closes bookings automatically and frees your people from repetitive work, without replacing anyone. And since they keep full control over every conversation, the adoption curve is very short.
For the first time you'll have all of your hotel's information in one place, without building spreadsheets or cross-referencing reports from four different tools. A consolidated dashboard with revenue, conversions, attribution, and CSAT by channel — all in real time.
In less than 10 days. We connect your PMS, booking engine, or channel manager, preload all of the hotel's information, and after your team validates it, it's ready to start generating direct bookings from day one.
No commitment 30-day guarantee