For the Revenue Manager
Increase direct bookings, recover lost reservations, and reduce your dependence on OTAs without adding headcount. 24/7 service integrated with your booking engine, channel manager, and PMS.
| Metric | Total | % |
|---|---|---|
| Avg. ticket | $458 | +6% |
| ADR | $230 | +3% |
As a revenue manager, regaining control of the direct channel was a priority since we were paying a lot of commissions every month. With WeSpeak the team stopped putting out fires — 89% of inquiries resolve themselves and we grew direct bookings by 21%.
The most valuable part was the Business Intelligence: today I know exactly all of our hotel's metrics. We grew direct bookings by 17% and 95% of inquiries close automatically. The team focuses on upselling and corporate, not on answering the same thing twenty times.
A complete WhatsApp sales system built for hospitality.
● online · responding
The assistant is trained to sell more and deliver a better guest experience. It quotes, responds like a human, and handles the guest all the way to confirming and loading the booking into your PMS — 24 hours a day, in any language. You stop losing reservations to inefficiencies.
See demo →Visualize the key information of your hotel to make the right revenue decisions. Our AI assistant gathers all the data, analyzes it, and shows it to you with precision in the Business Intelligence section.
See demo →Sales pipeline and automatic follow-ups — nothing falls through the cracks. You get full visibility into the most important opportunities and how they move through the funnel.
See demo →Boost occupancy on low-demand dates with segmented campaigns to your contact base. Re-engage lost leads, generate repeat bookings, and reduce your OTA dependency.
See demo →Fernando Martínez
FMA Coliving
Omar Avelino
Amara Tepoztlán
Manuel Belfer
Grupo Pinares
Yes. WeSpeak manages the full cycle: it responds to the prospective guest's first message in a personalized way, sends real-time rates and availability and, thanks to its sales training, detects the ideal moment to send the payment link. Once the booking is confirmed, it automatically loads it into your PMS, booking engine, or channel manager.
WeSpeak increases your direct bookings because it responds better than a human 24/7 and is trained in sales, which raises your conversion rate. Every conversation is attributed in the CRM, so you can compare the bookings generated via WeSpeak against your previous baseline and separate the direct channel from OTAs.
WeSpeak marks a before and after in service for chain or luxury hotels. The assistant is configured with your hotel's own tone, improves the guest's booking experience, and increases conversion thanks to its sales training. On top of that, it manages everything in a single chat: from payment to loading the booking into the PMS or booking engine.
Between 10 and 15 days. We connect your booking engine, PMS, or channel manager, preload all of the hotel's information so the assistant responds with the right tone and data and, once your team validates it, it's ready to start growing your direct bookings.
WeSpeak isn't just an AI assistant: it's a complete sales system. It includes an assistant trained in sales that works 24/7 to grow your direct bookings, a Business Intelligence platform to make better decisions and increase revenue, a full CRM to measure every opportunity, and a marketing campaigns section to fill empty dates. All integrated, in one place.
